About

As a potential customer, you want to know as much as possible about who you're doing business with. Hopefully this will answer some of the questions you may have in as much detail as possible, but please do not hesitate to contact us if you want to know more about us or any aspect of the services we can provide. Have a look at the links below for more information about us:

About Resolve I.T. Ltd

Resolve IT is a small company with the objective of offering informed, accurate IT support at a price that is within the means of most SMEs. Developed by Patrick Anderson, director and chief technology officer, the company has positioned itself so as to be able to support customers personally. Getting to know clients and the challenges they face is as important as getting called in on a job. Only by knowing your issues can you get the IT support you need. There are no pre-packaged support contracts - everything is tailored to your needs.

Another focus for Resolve IT and Patrick in particular is saving clients money. This is done by switching out power-hungry hardware and also switching to Free Open Source Software (FOSS) from commercial offerings. Many businesses are trapped into paying a licensing 'tax' simply because they are vendor locked due to lack of expertise. It is possible to save thousands of pounds and have an infrastructure that is more secure and often less resource consuming and Patrick pushes this when and where it is suitable and possible.

20 years experience of IT hardware and software from thousands of vendors is what makes up the raw knowledge that makes up Resolve IT's backbone. Knowledge that is affordable and used not to blind you with science and justify selling you expensive software/hardware, but used to see where you can make savings and at the same time make things better for your end-users.

Offering IT support to businesses and the general public (businesses do get priority), we're here to help, no matter what your situation.