Consultancy

Consultants are expensive, set in their ways and don't always act in their client's best interest. True, maybe and perhaps.

Here at Resolve IT, the drive is, genuinely, to be different. Once someone decides they are a consultant, they tend to double their fees and do the same job they always did. Not here. Our rates do not fluctuate - if you're a large company doing a proof of concept for a rollout, you won't be taken advantage of. The hourly fee will stay the same as for a standard repair. If you're a smaller company needing some advice or implementation, you shouldn't be intimidated; you can trust all advice will be in your best interest at a lower than market cost.

VMware Consultancy

Resolve IT has the knowledge and skills to function as the VMware consultant you need; huge experience of ESX/ESXi, vSphere and VMware View means we are able to offer advice, objective opinion and keen technical support around all VMware infrastucture. If you are considering utilising the benefits of virtualisation and need help ascertaining what the best next step is, contact us for proof of concept guidance, how using the technology will help you and advice as to what hardware is suited to the task. Moving physical servers to a virtual environment is something we can so, having considerable P2V experience. If you have existing Vmware infrastructure and need help with a problem or upgrade, give Resolve IT a call.

Citrix Consultancy

Our resident expert, Patrick Anderson, has significant experience of Citrix Metaframe (or XenApp as it's been known as for a good while), XenDesktop, XenServer, Access Gateway (and more!) and can help you understand the concepts of the software, what it can offer and how it differs from its competition. If you are looking into your first deployment, we can help you do POC and TCO calculations and, if you choose to go ahead with implementing it, be with you right through to the end of deployment. If you have existing Citrix infrastructure and need support, be it around a technical issue or an upgrade, we have a Citrix consultant who can help.

ITIL Consultancy

Many businesses suffer due to poor standard practice when dealing with IT issues. This needn't be the case; the ITIL (information technology infrastructure library) framework provides a sound structure and method for any IT department to operate by and ensures a focus on end-user experience. Resolve IT can offer advice and training on how to take a step towards using ITIL to enhance the function of your IT department, how to utilise and set up a service desk, how to deal with incidents affecting end-users and tackle the problems causing them, where to allocate responsibility to roles within the company, how to deal with complaints from users and more. ITIL V3 trained, Resolve IT can help you.

Green IT Consultancy

Kilowatts. Heat & noise. Air conditioning. All the bane of any IT site. Energy usage, particularly in light of ever more expensive supplies, is something every business should take a look at. If you have older servers operating 24/7, they will be losing you money. Recent developments in CPU technology mean it is feasible to be burning a tenth of the watts older servers did for the same, or even better, performance. Green computing is something Resolve IT promotes as and when possible - even small things like a switch or a router can be measured for energy use and replaced for a more efficient model. If you need infrastructure replacing, we will ensure you get the most efficient replacement in every sense. If you would like to know how your current infrastructure measures up, contact us to arrange a Green Technology audit.