We think you'll agree that the worst part of buying anything online is the lack of information once you've hit 'confirm'. You might get a confirmation email, maybe an invoice too, but then what? Where is your order now? Many online retailers use online sales for their convenience more than the customer's, neglecting to keep them informed of the status of the goods or service(s) they have paid for.

We think we can improve on this by making our repairs coordinators as contactable as possible. They have access to all order information, order status information, as well as the cause of your problems if it's a repair you ordered. Consequently, feel free to use any of the following methods of communication if you have a question or two:

Contact us by email

We know there's every chance you're looking for help with your usual email program, so we've given you the facility to email us from the site itself. Feel free to ask us any question at all - we will endeavor to respond to all as fast as possible. If your message is regarding a technical issue, please include as much detail as possible.

Contact us by phone

For a more immediate reply, just give us a call on either 07854 525976 or 07799 155020 between 8am and 6pm Monday to Friday. Our repairs coordinators will answer your call and either take an order, update you on yours if it's already placed or answer a question about the service.

Contact us by text message

If you don't have the time for a phonecall but still want to ask a question, just send a text message to either of those two numbers and we'll reply back as soon as we can.